Privacy.

This notice covers visits to this website and enquiries to Hey Callie Studio, based on the Gold Coast, Australia. For questions about your information, contact hello@heycallie.ai.

When you enquire

The form prepares an email containing your name, email address, business or website, selected service and message. It does not submit those details to a website database or send the email automatically. You choose whether to send the draft through your email app. The copy option copies your enquiry only when you select it.

We receive the information you choose to email, together with any attachments and correspondence. You can make a general enquiry without providing your full name. We need a way to reply if you would like a response.

How your information is used

We use your enquiry to respond, discuss your requirements, prepare a proposal and manage any work we agree with you. An enquiry does not automatically subscribe you to marketing emails. We do not sell your personal information.

Website services and providers

This site is delivered through ChatGPT Sites and its hosting infrastructure. Hosting providers may process technical information such as your IP address, browser and request logs to deliver and protect the site. Any platform sign-in is handled by that platform; this website does not receive your password.

Fonts load from Google Fonts, which means your browser connects to Google. We have not installed advertising pixels or visitor analytics in the website code. Hosting and access services may use their own essential cookies or logs. See the OpenAI privacy policy and Google Fonts privacy information.

Email is processed by the email services used by you and the studio. Hosting, font and email providers may process information outside Australia. Their handling and storage locations depend on the service. Contact us if you need details before sharing information.

Storage and your choices

Received enquiries are held in the studio’s email and relevant business records. Information is retained for responding to you, managing agreed services and meeting record-keeping obligations. You can ask what information we hold, request a correction or ask for deletion. Some records may need to be retained for legal obligations or an ongoing project.

Additional tools used during a client project, such as a client portal, are discussed during onboarding. This notice does not replace information about those services.

Questions or concerns

Email hello@heycallie.ai with your request or concern. We will consider it and respond, and may need to verify your identity before releasing personal information. If your concern remains unresolved, the Office of the Australian Information Commissioner can explain complaint options where the Privacy Act applies.

We update this notice when the website or its information handling changes. The current version is published on this page.